Contact support
For help, send us the email linked to your account, a short description of what happened, and any relevant party name or invite code. Never send passwords or private photos by email.
Quick help
I CAN’T SIGN IN
Check that you are using the same email you used when creating your account. If confirmation is enabled, confirm your email first.
MY INVITE DOESN’T WORK
Ask the organiser for a new code. Invites can expire, be deactivated, or reach their participant limit.
MY CAMERA ISN’T OPENING
Allow camera access in your phone’s Settings, then fully close and reopen the app.
WHERE IS THE RECAP?
Recaps are available after the organiser ends the party. Check that you are in the correct party and have an internet connection.
A PHOTO OR CHALLENGE LOOKS WRONG
Contact us with the party name and the time it happened. Avoid sending personal images unless we ask for them securely.
I WANT TO DELETE MY DATA
Email us with the subject “Privacy request”. We will help you access or delete your account data.
Privacy and safety
Read the privacy policy to understand how party photos and account data are handled. If you believe content in a party is unsafe or violates someone’s privacy, contact support with the party name and a description.